Need to cancel an appointment? No problem. We just politely ask that you give at least 24 hours notice to give us a chance to rebook the appointment slot.
We know these policies may be frustrating for clients who have to cancel at short notice for genuine reasons or who arrive late through no fault of their own, but we also have a duty to our other clients to keep to their appointment times.
Our stylists run busy columns and are also paid on a commission structure. Late cancellations or no-shows don't just mean someone on the waiting list misses out but so do our stylists.
** Please note that some bookings will require a deposit which will be refunded against your bill.
Thank you for understanding.
Glade House, 29 High street, Sunninghill, SL5 9NP